Category Archives: Service Related

We’re making your hosting experience even faster!

Faster Hosting Experience

GreenGeeks has always been at the forefront of providing the latest hosting technology and late last week an e-mail was sent out to customers announcing that every GreenGeek would be receiving a free upgrade that will boost performance and reliability.

So what exactly is being done?

1. Core CPU & Memory Upgrades.

We will be replacing older processors for newer, faster ones and increasing the available memory on all of our servers across all services. This means that our servers will be able to handle even more load and faster than ever before.

2. Introduction of SSD Accelerated Storage.

We will be implementing SSD Accelerated Storage, which makes use of Solid State drives on top of our already powerful and reliable RAID-10 storage array configuration. We’ve been able to decrease page load times by 50% and overall system load by over 150%.

3. Introduction of FastCGI PHP Processing.

Implementation of FastCGI on shared, reseller and premium servers will allow repeatedly accessed PHP scripts, such as WordPress, Joomla, Drupal to be stored and loaded from cache which greatly improves the speed of your website load times.

These upgrades are being made available to customers automatically. Over the next few weeks, as we progress from server to server, customers will receive a scheduled maintenance e-mail that will be required to make these upgrades happen.

Thank you for choosing GreenGeeks as your web hosting provider and look forward to helping your web presence succeed in 2014.

Recent ICANN changes & How they affect you!

icann

Earlier this year, Internet Corporation of Assigned Names & Numbers (ICANN) published an updated Registrar Accreditation Agreement (RAA). These changes are scheduled to go into effect January 1st 2014 and will affect all domain owners both with GreenGeeks® or another domain registrar. To review a quick technical summary of the policy change check our our educational article ICANN RAA 2013 Changes. This blog article is a more simplistic explanation including examples of what will take place.

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Phishing Scam Alert: Tariff Plan Changes

We have recently become aware of a phishing scam attempt on our customer’s Account Manager login credentials. If you have received the below e-mail, it is not from GreenGeeks. The e-mail is attempting to phish for your Account Manager username/password. If you have clicked on the link and continued to provide any information, you may have fell victim to the phishing scam. We recommend that you contact our support immediately or log into your account manager and changing your password.

For your safety, please always visit our website at www.greengeeks.com and click on the Client Login link at the top right hand side of the page.

Below is an example of the e-mail.

alert-phishing-scam

Remember, if you aren’t absolutely sure that the e-mail you receive is from GreenGeeks, you are more than welcome to contact our support to double check with us. Phishing scams are all too common and you should use safe practices with any provider that you have online.